Privacy Policy

1. Introduction

Welcome to Neurolife ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how Neurolife, operated by Adspro Digital Private Limited, collects, uses, shares, and protects your information when you use our website, mobile application, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, age range, and other profile details
• Health Assessment Data: Responses to our nervous system assessment, including symptoms, goals, stress levels, and physical sensations
• Program Data: Your selected programs, progress tracking, exercise completion, and preferences
• Communication Data: Messages, feedback, and support requests you send us
• Payment Information: Billing details processed through secure third-party payment processors

2.2 Automatically Collected Information

• Usage Data: How you interact with our Services, features used, time spent, and navigation patterns
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Location Data: General location information based on IP address (with your consent)
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Personalization: To provide personalized somatic exercise programs based on your nervous system assessment
• Service Delivery: To operate, maintain, and improve our Services
• Communication: To send you updates, program recommendations, and respond to your inquiries
• Research & Development: To analyze usage patterns and improve our programs (using aggregated, de-identified data)
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our Services (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We never share your health assessment data with third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage infrastructure

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured, commonly used format
• Restriction: Limit how we process your information

To exercise these rights, please contact us at support@neurolife.fit

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: